Privacy Policy

Who We Are

Our website address is: https://swalacapital.co.ke

Information We Collect

We may collect:

• Personal details (name, ID/passport, phone, email).
• Financial details (bank information, KRA PIN) for investment processing.
• KYC information required by law.
• Website usage data (IP address, device type, cookies).

How We Use Your Information

We use your information to:

• Open and manage your investment account.
• Process transactions and verify your identity.
• Meet legal and regulatory obligations (CMA, FRC, KDPA).
• Communicate with you about your account or our services.
• Improve our website and security.

We do not sell your personal data.

Sharing Your Information

If you request a password reset, your IP address will be included in the reset email. We may share data with:

• Regulators (CMA, FRC, KRA) when required.
• Banks, payment partners, and KYC service providers.
• Technology and cloud service providers who support our systems.

All third parties must protect your data.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Data Security

We use appropriate security measures to protect your personal information from loss, unauthorized access, or misuse.

Your Rights

Under the Kenya Data Protection Act, you may:

• Access your personal data.
• Request correction or deletion.
• Withdraw consent.
• Object to certain types of processing.

To exercise your rights, contact us at info@swalacapital.co.ke

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page.

Consent to Data Processing

I consent to the collection, storage and processing of my personal data by Swala Capital Limited for the purpose of managing my investment, regulatory compliance, and communication. I acknowledge that I have read and understood the Privacy Policy and may withdraw my consent at any time.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@swalacapital.co.ke
• By visiting this page on our website: https://swalacapital.co.ke